Terms of Service | Tigunny LLC

Effective date: 2026-04-29 Last updated: 2026-04-29

These Terms of Service ("Terms") form a binding agreement between Tigunny LLC ("Tigunny", "we", "our", or "us") and the entity or person ("you", "your", or "Customer") accessing or using the Conflux multi-agent AI platform and any related websites, APIs, or services (collectively, the "Services").

1. Acceptance of Terms

By creating an account, clicking "I agree", or otherwise accessing the Services, you agree to these Terms and to our Privacy Policy. If you are entering into these Terms on behalf of an organization, you represent that you have the authority to bind that organization. If you do not have that authority, or if you do not agree to these Terms, you may not use the Services.

2. Service Description

Conflux is a sovereign multi-agent AI platform. It provides:

Agent orchestration with on-premise and escalation-tier inference,
A governance pipeline (adversarial review, commercial review, security review, executor),
A hash-chained audit log,
A marketplace of templates and skills (the "Marketplace"),
Optional voice and meeting features, and
Tenant-scoped memory and knowledge-graph storage.

Tigunny may modify, add, or discontinue features at any time. Material adverse changes will be communicated in advance where reasonably practicable.

3. Account Registration and Tenant Ownership

You must register an account and provide accurate, current, and complete information to use the Services. You are responsible for safeguarding your credentials and for all activity occurring under your account. Notify us immediately at info@tigunny.com if you suspect any unauthorized use.

A Tigunny "tenant" is the logical isolation boundary for your organization's data, agents, and configurations. The individual or organization named on the subscription is the tenant owner and is responsible for managing access for users within that tenant.

4. Subscription Tiers

The Services are offered in the following tiers:

Trial — time-limited, feature-limited evaluation access.
Pro — single-organization production use.
Max — expanded capacity for power users.
Team — collaborative use across multiple seats.
Enterprise — bespoke commercial terms, support SLAs, and security review options.

Pricing, included quotas, and per-tier feature lists are described on the Tigunny website at the time of purchase and are incorporated into these Terms by reference. Subscription billing is processed by Stripe; by subscribing you also agree to Stripe's terms applicable to payers.

Subscriptions renew automatically unless cancelled before the renewal date. Fees paid are non-refundable except as required by applicable law or as expressly agreed in an Enterprise order form.

5. Acceptable Use

You agree not to:

Use the Services in violation of any applicable law or regulation, including export controls and sanctions.
Generate, host, or distribute content that is illegal, defamatory, harassing, or that infringes another party's rights.
Use the Marketplace to publish, distribute, or invoke templates that contain malware, that exfiltrate data, that exploit vulnerabilities, or that abuse other Tigunny customers.
Circumvent or attempt to circumvent the platform's governance pipeline, RBAC tier system, Aegis egress controls, or audit logging.
Reverse engineer, decompile, or disassemble the Services except to the extent applicable law expressly permits.
Probe, scan, or test the vulnerability of the Services without prior written authorization from Tigunny (authorized security research is welcome — contact info@tigunny.com).
Use the Services to develop a product or service that competes with the Conflux platform itself.
Use the Services to make legally significant decisions about individuals based solely on automated processing, unless permitted by applicable law and disclosed to the affected individuals.

We may suspend or terminate access for violations of this Section, with notice where reasonably practicable.

6. Marketplace Templates

The Marketplace contains:

Tigunny-authored templates, which are provided under the license terms accompanying each template (typically permissive use within the Services), and
Third-party authored templates, which may be made available in the future under a revenue-share framework. Third-party authors warrant that they have all rights necessary to publish their templates and grant the licenses described at publication.

All templates published to the Marketplace — whether Tigunny-authored or third-party authored — pass through Tigunny's governance review pipeline before they are made available. Tigunny may remove a template at any time if it violates these Terms, our governance policies, or applicable law.

Tigunny does not warrant that third-party authored templates will perform as advertised or that they are fit for any particular purpose. Use of a third-party template is at your discretion and risk.

7. Customer-Provided Credentials

Some features of the Services allow you to connect your own external accounts (for example, your own GitHub PAT, your own FTP/SFTP server, or your own MSSQL server). When you do so:

You warrant that you have the authority to grant Tigunny the access you grant.
You authorize Tigunny to act on your instructions within the OAuth scope or credential boundary you provide.
Tigunny will act only within the authorized scope and will store the credential reference in HashiCorp Vault, not in application logs or database columns.
You may revoke a credential at any time, and Tigunny will cease using that credential within a reasonable time after revocation.

8. Intellectual Property

8.1 Tigunny IP

Tigunny owns all right, title, and interest in and to the Services, including the Conflux platform, agent runtime, governance pipeline, audit-log architecture, Marketplace infrastructure, documentation, and all related software, designs, and trademarks. Except for the limited license to use the Services granted in these Terms, no rights are granted to you by implication or otherwise.

8.2 Customer Data

You retain all right, title, and interest in and to your Customer Data. You grant Tigunny a worldwide, non-exclusive, royalty-free license to host, copy, transmit, display, and process Customer Data solely as necessary to provide the Services to you, to comply with law, and to enforce these Terms. Tigunny does not use Customer Data to train foundation models.

8.3 Generated Content

Subject to the rights of third-party model providers and to any template-specific license, you own the content generated by agents you operate within your tenant ("Generated Content"). You are responsible for the lawfulness of your prompts and for verifying that Generated Content is suitable for your intended use.

You acknowledge that:

Generative AI outputs may be inaccurate, biased, or otherwise inappropriate. Verify before relying on outputs in consequential decisions.
Outputs are not unique to you — substantially similar outputs may be generated for other users.
Use of Generated Content remains subject to applicable third-party model-provider terms (for example, Anthropic's usage policies for Claude-routed escalations).

9. Confidentiality

Each party will protect the other's Confidential Information using at least the same degree of care it uses for its own confidential information of like sensitivity, and not less than a reasonable degree of care. Confidential Information does not include information that is publicly available, independently developed without reference to the disclosing party's information, or rightfully received from a third party without a duty of confidence.

10. Disclaimers and Limitation of Liability

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND TITLE. TIGUNNY DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT GENERATED CONTENT WILL BE ACCURATE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TIGUNNY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID TO TIGUNNY IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US$100). TIGUNNY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

The disclaimers and limitations in this Section apply to the fullest extent permitted by applicable law and form an essential basis of the bargain between you and Tigunny.

11. Indemnification

You will defend, indemnify, and hold harmless Tigunny and its officers, directors, employees, and agents from and against any third-party claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your Customer Data; (b) your use of the Services in violation of these Terms or applicable law; (c) your violation of any third party's rights; or (d) Marketplace templates you publish. Tigunny will provide prompt notice of any claim and reasonable cooperation in the defense.

12. Term and Termination

These Terms remain in effect for the duration of your subscription. Either party may terminate for material breach if the breach is not cured within thirty (30) days of written notice. Tigunny may suspend or terminate immediately for violations of Section 5 (Acceptable Use) or for non-payment.

On termination: your right to access the Services ends; Customer Data is retained for thirty (30) days as described in our Privacy Policy and is then deleted; Sections that by their nature should survive (including Sections 8, 9, 10, 11, 13, and 15) survive termination.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Texas, United States, without regard to its conflict-of-laws principles. The exclusive venue for any dispute arising out of or relating to these Terms or the Services is the state or federal courts located in Collin County, Texas, and each party consents to the personal jurisdiction of those courts.

Nothing in this Section prevents either party from seeking injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property or confidential information.

14. Changes to These Terms

We may modify these Terms from time to time. When we make a material change, we will update the Effective date at the top of this page and, where required, provide additional notice. Your continued use of the Services after the updated effective date constitutes acceptance of the revised Terms.

15. Miscellaneous

Entire agreement. These Terms, together with the Privacy Policy and any Enterprise order form, are the entire agreement between you and Tigunny regarding the Services.
Severability. If any provision of these Terms is held unenforceable, the remaining provisions will remain in full force and effect.
Assignment. You may not assign these Terms without Tigunny's prior written consent. Tigunny may assign these Terms in connection with a merger, acquisition, or sale of substantially all of its assets.
Force majeure. Neither party is liable for delays or failures to perform caused by events beyond its reasonable control.
No waiver. Failure to enforce any provision is not a waiver of the right to enforce it later.
Independent contractors. The parties are independent contractors; these Terms do not create a partnership, joint venture, or agency relationship.

16. Contact

Email: info@tigunny.com
Mailing address: Tigunny LLC, 10601 Clarence Dr, Frisco, TX 75033, United States

Tigunny LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and Texas Historically Underutilized Business (HUB) certified.